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release_7.0 [2017/07/29 13:08]
admin created
release_7.0 [2017/07/29 15:02] (current)
admin [Email Support]
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   * Attention paid to child and youth safety   * Attention paid to child and youth safety
  
 +==== Quick Picking the recipients ====
 +
 +You can now send quickly send emails to your entire Pack, or just a specify Patrol or Six. And, if you are sending an email pertaining to a particular event, you can even send out the email based on the youths'​ signup, payment or attendance. This means with the click of a button (or two) you can send
 +
 +  * a note about troop gear to only those youth who will be going to CJ'13, or
 +  * a reminder message to all the Cubs who haven'​t yet signed up for the Spring Camp, or
 +  * a nag email to the Venturers who participated in the Winter Adventure but still owe money.
 +
 +==== Archiving ====
 +
 +Emails that you send from ScoutsTracker are archived, so that you (and parents) can can go back an read the emails even if they'​ve deleted them from their own inbox.
 +
 +From the sidebar, you can access the entire archive; and from any individual event, you can view that event'​s email history. So now all of your emails are logically collected in the appropriate places. And of course, you can follow up on one of your previous emails which will open the email composer with all the previous email addresses included by default.
 +
 +If you want, you can permanently delete emails from the archive. Deleting an event also deletes the associated emails from the archive.
 +
 +==== Asking Questions about Events ====
 +
 +When youth/​parents sign in to look at an event, they can quickly send an email to the event'​s organizers by clicking a new "Ask Question"​ button. This email will then be delivered to the event'​s contacts. By default, you can assign one or more leaders as the default contacts for all events (under "​Account"​ | "​Logins"​ | "​Leaders"​),​ but you can also add different individuals for specific events... for example, if one of your Scouts is planning a PL/APL camp, or one of your parents is sponsoring a tour of their workplace, you may want to let them answer questions directly.
 +
 +==== A few notes on security and child and youth safety.... ====
 +
 +By default, when you send an email to a youth, a copy is sent to all the logins that can access that youth.... e.g., the youth him/​herself,​ the youth'​s parents, etc. If a parent wants to be party to all communications,​ but doesn'​t have a ScoutsTracker login, you can add them as an additional email contact for specific youth. So basically ScoutsTracker views each youth as a group of addresses that will be contacted when you want to send something to that particular youth. If a parent wants to be excluded from the group of contacts for a particular youth, then they can be deselected as well.
 +
 +The list of emails associated with each youth can be modified by drilling down to "​Account"​ | "​Scouts"​ and then on the youth in question, where you'll find a new "​Contacts"​ item.
 +
 +Each parent/​youth only can see in the archive or event history the emails that were actually delivered to them in the first place. E.g., the parent of a Scout who was not sent information about the PL/APL camp cannot read the emails that were sent out the participants. Furthermore,​ if a youth is identified as a contact for a particular event, people who click the "Ask a Question"​ button for the event will not see who the recipients are.
 +
 +And finally, if a parent wants no email communication with their youth, then there is a toggle you can set that prevents any email emails from being sent to that youth.
 +
 +==== Other email changes... ====
 +
 +The verification process that you had to go through to prove that you really are the owner of your email address is still in place, but has been stream-lined,​ and doesn'​t dump you into a scary-looking Amazon Web Services page.
 +
 +However, verification is now a mandatory step before you can send out welcome messages. Previously, if you hadn't verified your email address, then the welcome messages would be delivered from "​no-reply@scoutstracker.ca",​ but was finding that a number of parents were replying to the "do not reply" welcome messages.
 ==== Quick Picking the recipients ==== ==== Quick Picking the recipients ====